About the position

The YAP programme aims to assist youth with holistic development that facilitates growth and maturity in personal decision making and provides an individual with the tools to action their decisions going forward.

The purpose of this role is to ensure high quality content and processes that ensure the uptake of the Youth Accelerator Programme across all centres and outreach sites, and to ensure that the YAP programme fits into policy requirements in South Africa, continentally and globally.

KEY PERFORMANCE AREAS

• Writing modules:
• Develop content. This includes
  o Researching and putting content together
  o Designing standard content and programming
  o Writing facilitator guides
  o Writing candidate guides
• Choosing modules and finding content
• Reviewing programmes that are available in other organisations and settings, what they are doing and how other organisations and service providers implement
• Implementing based on agreed delivery of content
• Training facilitators to ensure that there is clarity over what the modules contain, how they should be delivered
• Sourcing and implementing training
• Ensuring Standard Operating Procedures (SOPs) and policies
• Ensuring a high standard of content and programme
• Ensuring high quality content on the Learner Management System

Quality control and quality assurance

• Quality control:
• Make sure that the quality of the programme and content is good
• Make sure that the facilitators are doing what they need to do
• Ensure that the standard of work is being met
• Ensuring service providers are implementing what they need to implement and at a high standard
• Working with PMEL to ensure that internal evaluations is underway
• Working with PMEL to set up the frameworks of the programmes
• Monitoring implementation
• Check the reality of implementation vs. what the plan was
• Include all internal stakeholders (SME, facilitators, PMEL, other)
• Evaluating content: Is the content what it needs to be?
• Evaluating the programme to check: Have you achieved your goals
• Informing the PMEL team of what is happening on the ground for the M&E processes
• Validate information coming from evaluations

Stakeholder and supplier relationships

• Ensuring new and continued relationships with stakeholders (community-level, local and provincial government, corporate etc.)
• Ensuring new and continued relationships with service providers
• Sourcing and implementing training
• Setting up SLA's with service providers
• Ensuring that the standard of the content and programme is appropriate

Liaison between Afrika Tikkun Head Office and YAP teams

• To assist the YAP teams and the Marketing department in promoting participation to the YAP programme in each community.
• Ensuring clear reporting for the R&I department
• Participating in meetings

Evaluation, sharing and learning

• To assist in building robust evidence to demonstrate both the need for the YAP services and the outcomes of the programme.
• To coordinate the various assessments of individuals within the YAP programme and the evaluations of the programme.
• To work with the PMEL officer and PMEL team to ensure the development of evaluation tools and instruments
• To develop policy documents and/or reports that can be shared to improve knowledge and understanding of the need for programme service provision

Reporting and fundraising

• Internal reporting for MANCO / EXCO / Board
• Inputting into reports for funders / donors
• Have an overview that is shared with the company and externally
• Providing input into funding proposals and concept notes

REQUIRED QUALIFICATIONS

• Graduate education in development studies, education, or similar.
• Masters or doctorate level qualification an advantage

REQUIRED EXPERIENCE

• Strong background in management, with proven track-record of enhancing programme performance.
• Experience in working with remote teams and creating and coordinating standardized service delivery.

SKILLS REQUIREMENTS

• Management and leadership skills
• Organisational skills, an ability to plan and follow procedures
• Research skills and an ability to structure, organize and analyse information and processes in a logical and meaningful way
• Ability to take initiative and develop resolutions to challenges
• Work with management and teams at various levels to ensure accurate and timeous implementation of projects
• Ability to work independently
• Strong interpersonal skills

BEHAVIOURAL COMPETENCIES & PERSONAL ATTRIBUTES

• Strong emotional intelligence
• Clear communication
• Fairness
• Ability to lead legitimately, by being caring and generous, yet fair and courageous when required
• Integrity

Desired Skills:

• Management & Leadership
• Research Skillis
• Strong Interpersonal Skills
• Report Writing
• Multitasking
• Deadline Driven