JOB OVERVIEW
Career Area: Client Solutions
Location: Cape Town, Western Cape, South Africa
Job Type: Full-Time Regular
Job ID: 63571
JOB PURPOSE
To achieve the Commercial Asset Finance (CAF) sales performance objectives by implementing approved asset-based finance transactions to both new and existing customers, for an allocated portfolio, within the Free State province across segments and sectors.
KEY RESPONSIBILITES
Pre Sales
Identify and assess new market opportunities for asset finance within the portfolio of existing Retail Business Banking and Commercial Banking customers, in conjunction with the Relationship teams (e.g., Business Managers, Relationship Managers, Account Executives).
Provides Subject Matter Expert support to the Relationship teams, in the selling of asset-based finance to non-Standard Bank customers within the appropriate market segment. Actively refers sales leads to the Relationship teams.
Sales and Sales Execution
Generates sales through executing leads for existing Retail Business Banking / Commercial Banking clients that have established credit lines within the internal environment. Conduct client site visits when receiving a potential lead from the Relationship teams or the Alliance marketer in the external environment.
In the Joint Venture and Alliance environment, generates potential sales from non-Standard Bank clients. This requires calling on and selling to clients that have no touch points with the bank through a cold calling or external lead process.
Customer Service
Drives asset finance processing; from document collection through to obtaining signatures from relevant stakeholders. This will be in the form of signed pro-formas from the dealer that will be handed over to the client for signature and collection prior to the submission of the product specialist report.
Ensures accurate and timeous submission of documentation from stakeholders (e.g., customers, Dealers, etc.) to meet required turnaround times. Ensures that communication channels are kept open so that any additional documents that are required can be gathered as soon as possible as well as kept up to date with the contract preparation process.
After Sales service
Existing customers - Maintains the Commercial Asset Finance relationship for all new and existing customers. Provides high quality after sales care to all new and existing customers (including those with an assigned relationship manager).
Non-bank customers - Facilitates through a personal introduction, the transfer of all new Commercial Asset Finance non-customer relationships emanating from supplier, manufacturer and Joint Venture alliance partners, to a relationship manager, according to the segmentation model
Risk and Control
Delivers a transparent approach to risk by using open dialogue with customers on risk status and raises cautionary notices when appropriate. Completes, reviews, agrees and signs off product specialist reports and recommendations to Credit.
Undertakes relevant training and research to develop industry / sector knowledge where appropriate. Develops solutions which are both practical and appropriate for customers.
Client Service
Ensures that customers asset finance needs are correctly identified, and that an appropriate asset-based finance solution is offered.
Ensures that agreed sales and service deliverables between Standard Bank and its suppliers are met.
Team Involvement and Administration
Liaises with Operational Shared Services and sales support, to ensure consistent service quality and risk adherence.
Attends team meetings on a regular basis to maintain dialogue/sharing of information to ensure up to date knowledge of marketplace, business development activity/ initiatives, competitions, and people issues, etc
QUALIFICATIONS
Must have Degree in Commerce
Must have 3- 4 years’ experience sales experience in Commercial Asset Finance.
Must have at least 1 – 2 years’ experience in preparing credit motivations.
Experience in general banking ecosystem.
Demonstrated understanding of balance sheets and interpreting financial statements.
Must have completed Financial Advisory and Intermediary Services (FAIS) and Regulatory Exam requirements (RE 5)
The Standard Bank Group has implemented a Vaccination Policy for all roles which require the incumbent to work from the Standard Bank premises on a full-time or intermittent basis. Full vaccination against COVID-19 is therefore an inherent requirementof this role.
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