Purpose of the position

Be able to run day to day function and smooth running of the Reception.

Key Performance Areas

• 3 Ring Policy calls on a daily basis.
• Attend to Guests at reception
• Prepare Reports
• Receipting
• Attend to Guests’ queries
• Liaise with Customer Support Centre

Minimum Requirements

• Organised, ability to prioritise and to multitask.
• Excellent communication skills (verbal and written) at all levels.
• Decision making and problem solving.
• Mature, well presented and well spoken.
• Must be able to work well within a team and independently.
• Ability to work under pressure.
• Accurate and figure orientated.
• Excellent standard of Telephone Etiquette.
• Confidentiality.
• Honest and Reliable.
• Must be able to work shifts, weekends and Public Holidays
• Previous experience in the Hospitality Industry in front office / reception
• Experience with banking administration
• English and Afrikaans essential
• Computer literate
• Must have Matric
• Opera Experience will be an advantage

Applicants who have not heard from the Company within 2 weeks should please consider their applications unsuccessful.