This is an exciting opportunity to work in an inbound only environment!
Non Experienced Can as well Apply as training is provided.
Taking inbound calls and ensuring all customer queries are dealt with in an efficient and professional manner
Building great rapport with customers and finding solutions for any issues that arise
Nurturing long term customer relationships as well as handling new accounts
Upselling company products and services
Handling any customer complaints effectively and escalate them where appropriate
Excellent communication skills
Strong organisational skills
Ability to learn new computer systems
A passionate approach to customer service
Capability to work well under pressure whilst multitasking
Must have a minimum of 3/4 years' experience within a Management position within high-end fashion or hospitality industry.Must have good attention to detail.